Job Criteria

Basic requirements for 9-1-1 employment
Candidates for full-time telecommunicator positions must meet the following criteria:

  • United States citizen
  • At least 18 years of age
  • High school diploma or GED (accredited)
  • Undergo fingerprinting for a criminal background investigation
  • Have not been convicted of a felony or Class A/B misdemeanor
  • Pass a drug screen
  • Demonstrate proficiency on a typing, skills, and aptitude test (most agencies)
  • Complete a personality profile (most agencies)
  • Submit personal and professional references, which may focus on your honesty, integrity, and ability to deal with stressful situations and put others first
  • Pass a psychological examination
  • Pass a polygraph examination (some agencies)
  • Military discharge must be honorable, if applicable